Flatten to Image PDF troubleshooting
Common issues
- Blank output: the source PDF may use features PDF.js cannot render (rare 3D content, uncommon fonts). Try a lower DPI first.
- Processing stalls at page N: browser is out of memory. Split the document before page N and flatten each half separately.
- Output too large: switch from PNG to JPEG, or reduce DPI from 200 to 150. JPEG at 85% quality is 2-4x smaller than PNG with minimal visual difference.
- Colors look wrong: some CMYK-heavy PDFs render differently in PDF.js (which works in RGB). The content is correct but colors may shift slightly.
Recovery steps
- Retry with a smaller sample file.
- Refresh and run the tool again.
- Use an alternative workflow from
/toolsif needed. - Check
/statusfor current incidents.
What this does not protect
- Troubleshooting guidance does not guarantee recovery for damaged files.
- It does not bypass document owner restrictions when cryptography is enforced.