Remove Metadata from PDF troubleshooting
Common issues
- If output fails to open, retry with a simpler source file to isolate corruption.
- If expected links vanish, confirm you intended full annotation removal.
- If page count changes unexpectedly, inspect the source for hidden attachments/forms.
Recovery steps
- Retry with a smaller sample file.
- Refresh and run the tool again.
- Use an alternative workflow from
/toolsif needed. - Check
/statusfor current incidents.
What this does not protect
- Troubleshooting guidance does not guarantee recovery for damaged files.
- It does not bypass document owner restrictions when cryptography is enforced.